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CONNECT YOUR DATA

Understand connection status

Interpret Receiving, Awaiting data, Reconnect, Expired, and Not connected.

Status precedence

Adsu evaluates the strongest failure signal first. A disabled account, missing required credential, or unresolved authorization alert wins over old activity. An expired Meta grant wins over Awaiting data. Only a healthy account can be considered Receiving.

StatusMeaningWhat to do
ReceivingSource-specific activity is presentNo connection action; validate the other evidence lanes
Awaiting dataAuthorized but no liveness event yetGenerate or wait for a real source event, then refresh
ReconnectCurrent authorization cannot support ingestOpen the exact integration in Adsu and reauthorize
ExpiredA time-limited grant has elapsedRenew the provider authorization in Adsu
Not connectedNo account is mapped for this scopeConnect it in Adsu if the source is part of your stack

Location scope

CRM and payment liveness is evaluated for the selected location wherever the source supports location-level evidence. Activity at a sibling location does not turn this location green.