Reconnect appears only when Adsu has a concrete failure signal: a durable authorization failure disabled the account, a required credential is absent, or an unresolved reconnect alert matches the connection.
Recover the connection
- 01Switch to the workspace and location named in the alert.
- 02Open the exact provider under Connections.
- 03Choose Reconnect or repeat the provider authorization flow.
- 04Select the same intended source account and confirm its location mapping.
- 05Wait for a successful provider poll or webhook, then refresh connection status.
If Reconnect returns
- Confirm the authorizing provider user still has access to the source account.
- Check whether the provider requires a newly issued API credential.
- Verify that the account was not disconnected or disabled at the provider.
- For Meta, confirm the grant has not reached its expiry.